Company
About Us
First Revenue Assurance has been established within the UK to offer a new approach to organisations seeking a strategic partnership to transform debt recovery performance.
FRA is a subsidiary of Vertex – one of the UK’s leading providers of outsourced business services & technology solutions and a company with specialist expertise in customer management.
The company works with clients in the UK private, financial services, utility and public sectors to develop debt collection strategies tailored to their specific needs and attuned to the key stages in a customer life cycle.
FRA is also well placed to provide clients with end-to-end consumer contact management and proactive, strategic consultancy advice and deployment. FRA’s approach to developing solutions that effectively meet client needs includes:
- Consultancy engagement to identify opportunities for improvement throughout the customer lifecycle
- Management of large, complex databases
- Effective segmentation methodologies
- Ring fenced pilot schemes aimed at addressing collection hot spots
- Applicant data capture
- Collection strategy determination
- Lending criteria assessment
- Bankruptcy proceedings
- Provision modelling
Choose FRA and we will help you…
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Reduce your debtors
- Reduce your bad debt provision
- Improve your cash flow and profitability
- Support your brand
- Reduce your recovery cycle length
- Lower your service costs